Risk-free hosting.
6 guarantees
that prove it.
If you're not satisfied within the first 60 days — for any reason — we refund every cent. No conditions. No questions asked. That's how confident we are in what we offer.
Refund in 5–10 business days · Cancel anytime without penalty · Real technicians on the phone
The infrastructure behind every guarantee
No fine print
The 6 guarantees that protect your investment
Each guarantee is a real commitment, not a marketing slogan. Here's exactly what it covers and how it works.
60 days to decide — risk-free
If within the first 60 days of your contract you're not satisfied — for any reason, no explanation needed — we refund 100% of what you paid. No deductions. No fine print. Every cent back in your account.
99.9% real availability
Our servers are online 99.9% of the time. The remaining fraction corresponds to scheduled and pre-announced maintenance windows. If we fail to deliver, you're entitled to an effective credit on your next invoice.
Cancel and get back what you didn't use
From day 61 onwards, if you cancel before your contract expires, we refund the proportional balance for the unused time. Every dollar you didn't consume is yours. No argument.
No minimum contract. No penalties.
You can suspend your hosting at any time without paying a single cent in penalties. No mandatory 12 or 24-month contracts that trap you. If you stay with us, it's because you want to — not because you can't leave.
Servers renewed every 3 years
We upgrade our servers and equipment every 3 years without exception. Your website always runs on modern hardware. No performance degradation from aging machines that others try to amortize for a decade.
Specialized technicians on the phone
When you call, someone who knows every system we run picks up. No generic call center agents. No bots. No tickets sitting for days. People who actually know how to fix it — because they built it.
60-day trial · No penalty · Refund in 5–10 business days
No bureaucracy
How the refund works in 3 steps
Contact us
Email ayuda@mihosting.com or call +1 305 777 6963. Tell us you want to cancel within the guarantee period. No forms. No justification. No hold music for 30 minutes.
We verify your account
We confirm your request is within the first 60 days from your signup date. If it is, we approve the refund immediately. Nobody will ask you why you're leaving.
You get your money back
We process the full refund to the same payment method you used at signup. In 5 to 10 business days the money is back in your account. No deductions. No handling fees.
The real difference
What we guarantee vs. what others do
| Commitment | Other hosting providers | miHosting |
|---|---|---|
| Money-back guarantee | 30 days or no guarantee at all | 60 days, 100% of amount paid |
| Minimum contract | 12–24 months required | None. Cancel whenever you want. |
| Cancellation penalty | Yes, charged remaining months | $0. Proportional refund. |
| Technical support | Generic agents or bots | Specialized technicians on the phone |
| Hardware renewal | No published commitment | Every 3 years, in writing |
| Guaranteed uptime | 99% with no real compensation | 99.9% with effective credit |
Frequently asked questions about the guarantee
How do I request a refund within the first 60 days?
Email us at ayuda@mihosting.com or call us directly. Tell us you want to cancel within the guarantee period — we verify your signup date and process the full refund within 5–10 business days. No complicated forms. No interrogation.
Does the 60-day guarantee apply to all plans?
Yes. The money-back guarantee applies to all paid hosting plans: Starter, Professional, Business, and Reseller. It does not apply to the free plan (which is already free) or dedicated servers, which have their own specific terms.
What happens if my website is down more than 0.1% of the time?
If uptime drops below 99.9% due to issues on our infrastructure — not your code errors or pre-announced maintenance — you're entitled to a proportional credit on your next invoice. Contact us to claim it.
Can I cancel month to month or only on annual plans?
We offer both monthly and annual plans. Annual plans have a lower price. If you sign up annually and cancel after day 61, we refund the unused months. Monthly plans can be cancelled at the end of each billing cycle at no extra cost.
Does the proportional refund also apply to the domain?
The proportional refund covers hosting. Domain registration fees are paid to the official registry and are non-refundable once activated — this is the industry standard worldwide, regardless of provider.
Does phone support have specific hours?
Phone support is available during business hours. For urgent issues outside office hours, our ticket system guarantees a response within 4 hours. Spain: +34 644 477 864. USA: +1 305 777 6963.
60-day guarantee · No minimum contract · Real technical support
Try it. If it doesn't work, we'll refund you.
You have nothing to lose and quality hosting to gain. Sign up with complete confidence — all 6 guarantees are on your side from day one.
The hosting guarantee at miHosting goes far beyond the typical "30-day money back." It's 6 concrete commitments that protect your investment at every stage: before you commit, during your first months, and long-term. The goal is that you sign up knowing exactly what happens if something doesn't go as expected.
The most important commitment is the 60-day money-back guarantee: if for any reason you're not satisfied, you receive 100% of what you paid — no conditions attached. It's not a trial period with artificial restrictions — it's full hosting, with every feature active, for two full months, with the assurance that if it doesn't meet your expectations, every dollar comes back to your account within 5–10 business days.
Combined with 99.9% guaranteed uptime, no minimum contract, proportional refunds for unused time, hardware renewal every 3 years, and direct technical support from specialists — the result is hosting where the risk of making the wrong choice is practically zero. Try it for 60 days. If it's not right for you, we'll refund everything.