Support article
Change billing details at miHosting
Learn which billing details can be changed at miHosting and what to do if you need future invoices to be issued to a different person or company.
Introduction
If you already have a miHosting customer account and need to change your billing details, it is important to know which details can be updated and which ones cannot.
Which billing details can be changed
Usually, contact or administrative details that do not alter the legal identity of the account holder can be updated, such as:
- Postal address.
- Phone number.
- Contact email.
- Other non-fiscal administrative details.
Which tax details cannot be freely changed
If invoices have already been issued, the main tax identity details cannot simply be replaced. This normally includes:
- Company name.
- Personal holder name.
- Tax ID number.
- The legal tax identity attached to previous invoices.
What to do if you want future invoices issued to another person or company
In that case, the correct approach is to create a new customer account with the new billing identity and then request the transfer of the services that should move.
Steps to create a new customer account
- Register the new account with the correct legal details.
- Sign in to the current account.
- Open a support ticket requesting the move of the services.
- Specify which services must be transferred.
Useful tips
- Review your billing details carefully before your first invoice is issued.
- Update your contact information when it changes.
- If you made a mistake in a sensitive tax field, contact support as soon as possible.
Frequently asked questions
Can I change my company name on an invoice
Not on invoices that have already been issued. If the legal entity changes, use a new account for future invoices.
Can I change my email or phone number
Yes. Those contact details can usually be updated.
Can I use another account to buy new services
Yes. If you need future invoices under a different holder, it is normal to use a new customer account.
What if I made a mistake in my tax ID
Contact support as soon as possible so they can review the situation and tell you the correct next step.
Conclusion
Some billing details can be updated, but a change of legal or tax holder usually requires a new customer account and a controlled move of the services.