Can I Change My Domain's Transfer Email?
The transfer email can only be sent to the domain's administrative address. Learn what to do if you want to receive it at another account.
In this article
Introduction
During a domain transfer, it’s common to receive an authorization email to approve the process. This message is a security measure to confirm that the transfer was requested by an authorized person.
At miHosting, this email can only be sent to the domain’s administrative email. It can’t be sent manually to an alternative address if that account isn’t listed as the domain’s authorized contact.
Why it can’t be sent to another email
The transfer email doesn’t work like a regular message that can be forwarded to any address.
For security reasons, the transfer system uses the email linked to the domain’s administrative contact. This helps prevent an unauthorized person from moving the domain to another registrar without the owner’s or administrator’s permission.
Because of that, there’s technically no option to send the approval email to a different account without first changing the domain’s administrative email.
What to do if you want to receive it at another email
If you need the transfer email to reach a different address, you first need to change the domain administrator’s email with the provider where the domain is currently registered.
Recommended steps:
- Log in to the current domain provider’s panel.
- Look for the contact details, WHOIS, or registrant information section.
- Change the administrative contact’s email to an active account you have access to.
- Save the changes.
- Verify the new email if the provider asks you to.
- Afterward, request or retry the domain transfer.
If the administrative email no longer exists or you don’t have access to it, check out what to do if the email doesn’t exist.
Useful tips
Before starting the transfer, check that the administrative email:
- Exists and is active.
- Doesn’t have a full inbox.
- Doesn’t block automated messages.
- Is being checked by the right person.
- Isn’t sending transfer emails to spam or junk.
If the domain is part of an important project, it’s worth reviewing these details before requesting the transfer to avoid delays.
Common problems
I don’t have access to the administrative email
You need to contact the domain’s current provider to change the contact details or recover access. miHosting can’t approve a transfer if the authorized email doesn’t receive or accept the request.
I changed the email, but I’m not receiving the message
Check your spam, promotions, or junk folder. It may also be necessary to wait for the contact change to be correctly processed by the current provider.
The current provider won’t let me change the email
Contact their support and ask for help updating the domain’s administrative contact. It’s important to do this before starting or repeating the transfer.
Frequently asked questions
Can miHosting send the transfer email to another address?
No. The transfer email can only be sent to the email listed as the domain’s authorized administrative contact.
Can I forward the email to someone else myself?
You can forward it for someone else to review, but approval must be done through the link or process included in the message received by the authorized account.
Which email is used to approve the transfer?
The email linked to the domain’s administrator with the current registrar is used.
What happens if the administrative email no longer exists?
You need to update the domain’s details with the current provider before transferring it. If you don’t know who manages the domain, our support team can help you identify the registrar.
Conclusion
The transfer email is sent only to the domain’s administrative email address. If you want to receive it at another account, you first need to update that email with the current provider and then continue with the transfer.
Checking this before starting the process can save delays and prevent the transfer from being left pending approval.