Create an FTP account in cPanel

Introduction

Creating a separate FTP account in cPanel is useful when you want to give access to a developer, organize access by folder or avoid sharing the main hosting credentials.

Steps to create an FTP account in cPanel

1. Sign in to cPanel.
2. Open the FTP Accounts section.
3. Choose the new FTP username.
4. Set a strong password.
5. Select the directory that the account should access.
6. Save the account.

How to review existing FTP accounts

From the same cPanel area you can normally see the list of created accounts and manage each one separately.

How to change or reset the password

If an FTP user stops working or you want to improve security, reset the password from the FTP accounts section and update the client configuration.

How to connect the account in an FTP client

In a client such as FileZilla, you usually need:

• Host or server.
• FTP username.
• Password.
• Port, usually 21.

Example setup in FileZilla

Create a new site, enter the details, save the connection and test it before starting uploads.

Common connection problems

The username or password does not work

Check spelling, the exact FTP user name and whether the password was recently changed.

I do not see the correct folder

The account may be limited to a different directory than the one you expected.

The FTP connection does not respond

Review the host, port, firewall rules and whether your IP has been blocked.

I can connect but I cannot upload files

Review folder permissions and whether the account has access to the target directory.

When is it useful to create extra FTP accounts?

Extra FTP users are helpful when multiple people work on the site or when you want to isolate access to a specific area.

Conclusion

Creating an FTP account in cPanel is a simple way to manage file access more safely and with better control than sharing the main hosting credentials.