Support article
FTP with domain or IP: which one should you use
Learn whether you should connect to FTP with your domain or with the server IP and when each option makes more sense in hosting.
Introduction
When setting up an FTP connection, one of the most common doubts is whether the host field should contain your domain or the server IP address.
Both can work, but the best choice depends on the status of your domain and how the service is configured.
Can you connect with a domain or with the IP?
Yes, in many cases you can use either option, as long as both point correctly to the hosting server.
When should you use the domain?
Using the domain is usually more comfortable when:
- The domain already points to the hosting account.
- DNS propagation has finished.
- You want a host value that is easier to remember.
When should you use the server IP?
Using the IP can help when:
- The domain is still new.
- DNS changes are not fully propagated yet.
- You are troubleshooting a connection issue.
Basic connection steps
- Open your FTP client.
- Enter the host field with either the domain or the server IP.
- Add the username, password and port.
- Test the connection.
Which option do we recommend?
If your domain is already active and pointing correctly, using the domain is usually the simplest option. If not, the server IP can be more reliable during setup or troubleshooting.
Conclusion
The right FTP host value depends on whether your domain is already resolving to the hosting account. When in doubt, test both or use the server details provided in your hosting activation message.