Can I Change Reseller Plans at Any Time?

Introduction

If your reseller service is running short or you need to adjust resources, you can consider changing plans. At miHosting we offer several types of reseller services, but they aren’t all automatically compatible with each other.

Automatic changes can only be made between resellers of the same type, whether to upgrade or downgrade.

When you can change plans

You can request a change when:

• You need more space.
• You want to host more accounts.
• Your clients’ usage has grown.
• You want to reduce resources you no longer use.
• You’re reorganizing your services.

What it means when plans aren’t compatible

Not all reseller services share the same technical structure — some use different configurations, panels, or limits. Because of this, switching between plans of the same type is usually simple, but switching between different reseller services may require a manual review or migration.

If you want to switch to a different type of reseller, we’ll likely ask you to make some changes to the configuration of your installed services to complete the migration between plans.

Recommended steps before changing

1. Review your current space and account usage.
2. Check how many active clients you have.
3. Estimate your expected growth.
4. Check whether you use custom DNS or white-label branding, since that may require extra adjustments.
5. Confirm whether the new plan belongs to the same reseller type.
6. Open a ticket if you’re unsure about compatibility.
7. Don’t delete accounts or modify packages until support confirms the process.

If you contact support, include your current plan, the plan you want to switch to, whether you use custom DNS, and whether you have active clients hosted: with that information we can give you more precise guidance.

Useful tips

• If you’re growing, change plans before you hit the limit to avoid being blocked from creating new accounts.
• If you want to downgrade, first check that your current usage fits within the lower plan.

Common problems

I want to switch to a different plan and it doesn’t show up as automatic

It may not be immediately compatible because it belongs to a different reseller type. Contact support to review the available options.

Do I lose data when changing plans?

A compatible plan change shouldn’t delete data, but it’s always a good idea to have up-to-date backups before requesting it.

The lower plan has less space than I’m using

You won’t be able to downgrade properly until you free up space or move accounts to another plan.

Frequently asked questions

Can I upgrade my reseller plan?

Yes, if there’s a compatible plan of the same type or a suitable option for your service.

Can I downgrade it?

Yes, as long as your current usage fits within the lower plan and the change is compatible.

Are all changes automatic?

No. Some changes require a manual review because not all reseller types are compatible with each other.

Conclusion

You can change reseller plans, but compatibility depends on the type of service. Automatic changes happen between resellers of the same type. If you’re unsure, contact our support team before requesting the change.