OpenSupports
A responsive ticketing system with reply templates, CSV user import and action logging.
What is OpenSupports?
OpenSupports is an open-source ticketing system built to manage customer inquiries efficiently, providing tools for businesses to organize and respond to user requests in a structured way.
What is OpenSupports for?
- Support with departments and staff organized by area.
- Migrating existing users via CSV import.
- A team that needs to attach files directly in ticket comments.
Main benefits of OpenSupports
Responsive design that works on mobile, tablet and desktop.
A departments and staff members system.
User import via CSV.
Notification and action logging for auditing.
Who should use OpenSupports?
Teams that need to easily migrate existing users and want a responsive ticketing system from day one.
Is OpenSupports the right choice for you?
It's a great fit if…
- You need to import existing users via a CSV file.
- You want a ticketing system with good responsive support out of the box.
- You value having a notification and action log for auditing.
It might not be for you if…
- You need advanced SLAs (consider osTicket or Faveo Helpdesk).
- You're after ticket billing (consider Vision Helpdesk).
How to install OpenSupports on your hosting
Open your hosting panel
Log into your miHosting professional hosting panel and open Softaculous, the application installer included with every plan.
Find OpenSupports
One-click install via Softaculous from the hosting panel.
Configure and go live
Choose the domain, language and admin details. Softaculous creates the database automatically and your install is ready in minutes.
Why install OpenSupports on miHosting
miHosting's professional shared hosting includes Softaculous, PHP and databases already configured, NVMe storage with no artificial limits, free SSL and real technical support if you need help during installation or maintenance of OpenSupports.
Install OpenSupports today
Choose the professional hosting plan that best fits your OpenSupports project, or try it risk-free with the free plan.
Emprendedor
— free domain included*
- ✓3 websites
- ✓1 free domain* the first year (annual billing)
- ✓Unlimited NVMe SSD storage
- ✓Softaculous — 400+ one-click apps
- —Node.js, Python and Ruby are not available with Emprendedor.
- ✓Free, automatic SSL (Let's Encrypt)
- ✓Free migration included
- ✓Real 24/7 technical support
Plus
— free domain included*
- ✓15 websites
- ✓1 free domain* the first year (annual billing)
- ✓Unlimited NVMe SSD storage
- ✓Softaculous — 400+ one-click apps
- ✓Node.js, Python and Ruby access
- ✓Free, automatic SSL (Let's Encrypt)
- ✓Free migration included
- ✓Real 24/7 technical support
Webmaster
— free domain included*
- ✓100 websites
- ✓1 free domain* the first year (annual billing)
- ✓Unlimited NVMe SSD storage
- ✓Softaculous — 400+ one-click apps
- ✓Node.js, Python and Ruby access
- ✓Free, automatic SSL (Let's Encrypt)
- ✓Free migration included
- ✓Real 24/7 technical support
Not sure which to choose?
For 1–3 of your own websites, the Emprendedor plan is more than enough. To manage client sites or multiple projects, the Webmaster plan is the go-to choice for agencies and freelancers.
Node.js, Python and Ruby are included with Plus and Webmaster; they are not available with Emprendedor.
* The first-year free domain is included with the annual price. From the second year onward, it renews at the standard price. Prices in USD. VAT excluded.
Not ready to commit yet?
Try it with the same NVMe infrastructure as the paid plans for 6 months, without a credit card. Your domain is purchased separately and free hosting does not include direct support. Upgrade within those 6 months for a 50% discount.
- ✓ No credit card required
- ✓ Softaculous included
- ✓ Upgrade whenever you want
Frequently asked questions about OpenSupports
Can I import my existing users into OpenSupports?
Yes, OpenSupports lets you import users via a CSV file, making it easier to migrate from another system.
Does OpenSupports work well on mobile?
Yes, it has a responsive design that adapts to mobile, tablet and desktop devices.
Launch your project with OpenSupports today
Professional hosting with Softaculous, real technical support and a 60-day money-back guarantee.