Support article
How we manage spam on your domain
Learn how miHosting marks spam, viruses and possible fraud in your email without automatically deleting legitimate messages.
Introduction
Every domain receives spam. The important part is not only detecting it, but handling it without losing valid messages by mistake.
At miHosting, we prefer to mark suspicious messages rather than automatically delete them. That way, you stay in control and can decide what to do with each email.
How spam handling works
When the system detects a suspicious message, it is not always deleted. In many cases it is delivered with a visible label in the subject line so you can identify it quickly.
This approach helps:
- Avoid false positives
- Preserve doubtful messages for manual review
- Reduce the accidental loss of valid emails
Common labels
{Spam?}
This means the message looks like spam and should be reviewed carefully.
{Spam++?}
This shows a higher suspicion level. It is best not to interact with links or attachments.
{Virus?}
This warns about a possible malicious file or risky content.
{Contenido Peligroso?}
This is used when the content may represent a risk to your device or accounts.
{Fraude?}
This usually points to a phishing attempt or identity spoofing.
What you can do with these messages
- Review them carefully if you were expecting something similar.
- Delete them if they are clearly unwanted.
- Move them to a separate folder.
- Create rules to process them automatically.
How to organize marked email better
You can create filters in webmail or in your email client to:
- Move subjects with
{Spam?}to a specific folder - Mark them as read
- Delete them automatically if you no longer need to review them
Before enabling automatic deletion, it is a good idea to check for a few days that no valid communication is being flagged by mistake.
Useful tips
-
Do not open suspicious attachments
Especially if the subject includes references to viruses, danger or fraud.
-
Do not enter passwords from email links
If the message asks you to sign in, type the official address manually in your browser.
-
Check the real sender
Many fraudulent emails imitate well-known names with slightly altered addresses.
-
Protect your accounts
Strong passwords and periodic reviews reduce the risk of abuse.
Frequently asked questions
Does miHosting automatically delete all flagged emails
No. The main idea is that you can review them before making a final decision.
Can I create my own rules
Yes. You can use filters in the panel, in webmail or in your email client.
What should I do if a valid email arrives marked
Review the sender, move it to your inbox and, if it keeps happening, consider adding it to your whitelist.
Conclusion
Spam handling at miHosting aims for balance: detecting risk without blindly deleting messages that might matter.
If you organize your filters well and review marked subjects, you can keep your email cleaner without losing control.