My Emails Go to Spam: What Should I Do? (Causes and Solutions)
If your emails are arriving in the spam or junk mail folder, it is because the antispam filters of the receiving servers are detecting some...
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If your emails are reaching the spam or junk email folder, it is because the antispam filters of the receiving servers are detecting some suspicious or unreliable behavior in your messages.
Here I explain why this can happen and what you can do to avoid it, with clear and easy to apply advice if you have your hosting with miHosting.com.
📩 Why do my emails arrive as spam?
When you send an email and it ends up in the recipient’s spam folder, it may be due to several technical and reputational factors. Below I detail the most common ones and how to solve them.
🚫 1. You are using a new domain without reputation
When a domain is new, email providers (like Gmail, Outlook, etc.) don’t know about it yet, therefore, they are more strict when classifying your messages. 📌 Solution: Use your email normally and avoid suspicious behavior during the first weeks. reputation is built over time.
📛 2. Your domain has been flagged for spam in the past
If you have ever sent mass, promotional emails without permissions or been reported by users, your domain goes on blacklists. That means your legitimate emails also go to spam.
📌 Solution: Avoid sending spam and correct previous errors. If your website was compromised, change passwords and make sure it is updated and free of malware.
🔒 3. Your email is not well authenticated (DKIM and SPF)
DKIM and SPF records help destination servers verify that you are a legitimate sender. If they are not configured correctly, your emails lose credibility.
📌 Solution: From your control panel (DirectAdmin or cPanel), make sure these records are active in your domain’s DNS. 👉 At miHosting.com, you can follow this explanatory video to configure them correctly.
🧠 4. You use suspicious words or formats
Anti-spam filters detect certain words or formats as red flags. Avoid the following:
- Words like “free”, “viagra”, “urgent”, “click”, “offer”
- Excessive use of capital letters, exclamation marks (!!!), or bright colors
- Emails without subject or with only an image as content
- Very empty phrases like “hello” or “this is a test”
📌 Solution: Write emails with clear, formal and professional content. Always include a descriptive subject.
🖥️ 5. Your computer could have viruses or Trojans
If your device is infected, it may be sending emails automatically without you noticing. This damages the reputation of your domain and your IP.
📌 Solution: Check your computer with an updated antivirus and avoid sending emails from compromised devices.
📎 6. Poorly managed attachments
Sending attachments without context, in unusual formats or without compression also raises suspicion.
📌 Solution: Send the compressed files (.zip or .rar) and always accompany them with a clear text explaining what they contain.
🤝 7. Your recipients don’t know you
If your recipients do not have you on their contact list or have never interacted with you, your email is more likely to end up in spam.
📌 Solution: Ask your contacts to add your email address to their address book. That improves your deliverability in the future.
✅ Final recommendations to avoid spam
- Use your email responsibly and professionally
- Keep your website and plugins updated
- Use strong passwords and change them frequently
- Activate DKIM and SPF on your domain, and strengthen authentication by activating DMARC on your domain
- Write messages with useful and well-structured content
- Verify your domain in tools like Mail Tester to analyze your sending score