Does miHosting create backups of my hosting?

Introduction

One of the most important questions when you buy hosting is whether backups of the service exist. At miHosting we do create automatic backups to help protect the information stored in hosted accounts.

These backups are a very useful security layer against mistakes, accidental deletions, website failures or security issues. Even so, it is worth understanding what they are, how they are used and why it is still advisable to keep your own copies too.

Does miHosting create backups of my hosting service

Yes. miHosting performs automatic backups of hosting services.

The original article indicates that an incremental backup of the accounts is performed automatically every weekend. An incremental backup does not copy everything from scratch each time, but only the changes made since the previous copy. This helps optimize space and processing time.

What a hosting backup may include

A hosting backup may include:

• Website files.
• MySQL or MariaDB databases.
• Emails hosted in the account.
• Service-related settings.
• Files uploaded through FTP or the file manager.

The exact scope may depend on the account type, the panel in use and the state of the service at the moment the copy is created.

Why backups do not replace your own copies

Provider backups are an important protection, but they should not be your only copy.

It is also advisable to download your own backups when:

1. You are going to update WordPress, Prestashop, Joomla or another CMS.
2. You are going to change plugins, themes or modules.
3. You are going to modify a database.
4. You are going to migrate a website.
5. You are going to delete files or clean the hosting account.
6. The website contains information that is critical to your business.

That way you will have a copy under your control, available even if you need to act quickly.

How to request a restore

If you need to recover a website from a backup:

1. Log in to your client area.
2. Open a support ticket.
3. Indicate the affected domain.
4. Explain what you need to restore: files, database, email or the full account.
5. Provide an approximate date from before the problem.

The more information you provide, the easier it will be to review the availability of the right copy.

Useful tips

• Make your own backup before major changes.
• Keep downloaded copies outside the hosting account.
• Do not depend on a single location.
• Check that your databases are included if your website depends on them.
• Verify that the website works after restoring a copy.
• Keep your CMS updated to reduce the risk of needing a restore after a hack.

Common problems

I do not know when the problem started

In that case, tell support the approximate date when you remember the website was working correctly. This helps choose a copy from before the failure.

I only need one database

Say so clearly in the ticket. Restoring only the database is different from restoring the whole account.

My website was hacked

Restoring a backup can help, but it does not always remove the cause of the hack. You also need to update the website, change passwords and review suspicious files.

Frequently asked questions

Does a backup guarantee that I will never lose data

No. A backup greatly reduces the risk, but no system is infallible. That is why it is advisable to keep your own copies too.

Can I request a full copy of my account

You can request help from support or generate copies from your panel if your plan and panel allow it.

Do backups include emails

A hosting backup may include email if it is hosted inside the account, but it is a good idea to mention it explicitly when requesting a restore.

Is an automatic or a manual backup better

Both are useful. Automatic backups protect you on a regular basis; manual backups are ideal right before important changes.

Conclusion

miHosting performs automatic backups as a security measure for hosting accounts. Even so, the safest approach is to combine those copies with your own downloaded backups, especially before major changes to your website.