Crafty Syntax
Live chat that shows what the customer is typing in real time, with visited-page tracking.
About Crafty Syntax
What is Crafty Syntax?
Crafty Syntax is an open-source live support solution that helps customer service teams communicate directly with website visitors, with proactive invitations and tracking of visited pages.
Use cases
What is Crafty Syntax for?
- A support chat that needs to see what the customer is typing before they send it.
- A team that wants to track which pages a visitor viewed before the chat.
- Support that needs automatic away messages when the team is offline.
Benefits
Main benefits of Crafty Syntax
A live preview of what the customer is typing as they type it.
Tracking of referrals and pages visited by the visitor.
Automatic away messages for customers when the team is offline.
Sound alerts and customizable graphics.
Is it for you?
Who should use Crafty Syntax?
Support teams that want to anticipate customer questions by seeing what they're typing in real time.
Is Crafty Syntax right for you?
Is Crafty Syntax the right choice for you?
It's a great fit if…
- You want to see what the customer is typing before they send it.
- You need to track which pages the visitor has viewed.
- You're after automatic away messages outside business hours.
It might not be for you if…
- You need mobile apps for operators (consider Live Helper Chat).
- You're after a very actively and recently developed project — check activity before adopting it long-term.
Installation
How to install Crafty Syntax on your hosting
Open your hosting panel
Log into your miHosting professional hosting panel and open Softaculous, the application installer included with every plan.
Find Crafty Syntax
One-click install via Softaculous from the hosting panel.
Configure and go live
Choose the domain, language and admin details. Softaculous creates the database automatically and your install is ready in minutes.
Recommended hosting
Why install Crafty Syntax on miHosting
miHosting's professional shared hosting includes Softaculous, PHP and databases already configured, NVMe storage with no artificial limits, free SSL and real technical support if you need help during installation or maintenance of Crafty Syntax.
Choose your plan
Install Crafty Syntax today
Choose the professional hosting plan that best fits your Crafty Syntax project, or try it risk-free with the free plan.
Emprendedor
50% OFF118 $/yr 59 $/yr — free domain included
- ✓3 websites
- ✓1 free domain for the first year
- ✓Unlimited NVMe SSD storage
- ✓Softaculous — 400+ one-click apps
- ✓Free, automatic SSL (Let's Encrypt)
- ✓Free migration included
- ✓Real 24/7 technical support
Plus
50% OFF170 $/yr 85 $/yr — free domain included
- ✓15 websites
- ✓1 free domain for the first year
- ✓Unlimited NVMe SSD storage
- ✓Softaculous — 400+ one-click apps
- ✓Free, automatic SSL (Let's Encrypt)
- ✓Free migration included
- ✓Real 24/7 technical support
Webmaster
50% OFF198 $/yr 99 $/yr — free domain included
- ✓100 websites
- ✓1 free domain for the first year
- ✓Unlimited NVMe SSD storage
- ✓Softaculous — 400+ one-click apps
- ✓Free, automatic SSL (Let's Encrypt)
- ✓Free migration included
- ✓Real 24/7 technical support
Not sure which to choose?
For 1–3 of your own websites, the Emprendedor plan is more than enough. To manage client sites or multiple projects, the Webmaster plan is the go-to choice for agencies and freelancers.
Talk to a technician on WhatsApp →Not ready to commit yet?
Try it with the same NVMe infrastructure as the paid plans, no credit card and no fine print. When you're ready, upgrade to a professional plan with a 50% discount.
- ✓ No credit card required
- ✓ Softaculous included
- ✓ Upgrade whenever you want
Frequently asked questions about Crafty Syntax
Does Crafty Syntax show what the customer is typing before sending it?
Yes, one of its distinctive features is a real-time preview of what the visitor is typing in the chat.
What happens if the support team is offline?
Crafty Syntax can show automatic away messages to customers when no operators are available.
Launch your project with Crafty Syntax today
Professional hosting with Softaculous, real technical support and a 60-day money-back guarantee.