FreeScout
A Laravel-based help desk with a shared mailbox, transparent email integration and push notifications.
About FreeScout
What is FreeScout?
FreeScout is an open-source solution for managing technical support and shared mailboxes, developed in PHP7 using the Laravel 5.5 framework, that lets you manage customer inquiries and facilitate collaboration among support teams.
Use cases
What is FreeScout for?
- A support team sharing a single mailbox among several agents.
- Support that needs push notifications and automatic replies.
- Conversations highlighted or forwarded between team members.
Benefits
Main benefits of FreeScout
100% mobile-friendly.
Transparent email integration.
Highlighted conversations and forwarding inquiries between agents.
Push notifications, automatic replies and built-in search.
Is it for you?
Who should use FreeScout?
Support teams that want a Help Scout-style shared mailbox, but self-hosted and with no monthly license cost.
Is FreeScout right for you?
Is FreeScout the right choice for you?
It's a great fit if…
- You want a mailbox shared between several support agents.
- You need push notifications and automatic replies.
- You're after a self-hosted alternative to commercial shared-mailbox services.
It might not be for you if…
- You need more traditional ticket management with categories and priorities (consider osTicket).
- You're after live chat instead of a shared mailbox (consider Mibew Messenger).
Installation
How to install FreeScout on your hosting
Open your hosting panel
Log into your miHosting professional hosting panel and open Softaculous, the application installer included with every plan.
Find FreeScout
One-click install via Softaculous from the hosting panel.
Configure and go live
Choose the domain, language and admin details. Softaculous creates the database automatically and your install is ready in minutes.
Recommended hosting
Why install FreeScout on miHosting
miHosting's professional shared hosting includes Softaculous, PHP and databases already configured, NVMe storage with no artificial limits, free SSL and real technical support if you need help during installation or maintenance of FreeScout.
Choose your plan
Install FreeScout today
Choose the professional hosting plan that best fits your FreeScout project, or try it risk-free with the free plan.
Emprendedor
50% OFF118 $/yr 59 $/yr — free domain included
- ✓3 websites
- ✓1 free domain for the first year
- ✓Unlimited NVMe SSD storage
- ✓Softaculous — 400+ one-click apps
- ✓Free, automatic SSL (Let's Encrypt)
- ✓Free migration included
- ✓Real 24/7 technical support
Plus
50% OFF170 $/yr 85 $/yr — free domain included
- ✓15 websites
- ✓1 free domain for the first year
- ✓Unlimited NVMe SSD storage
- ✓Softaculous — 400+ one-click apps
- ✓Free, automatic SSL (Let's Encrypt)
- ✓Free migration included
- ✓Real 24/7 technical support
Webmaster
50% OFF198 $/yr 99 $/yr — free domain included
- ✓100 websites
- ✓1 free domain for the first year
- ✓Unlimited NVMe SSD storage
- ✓Softaculous — 400+ one-click apps
- ✓Free, automatic SSL (Let's Encrypt)
- ✓Free migration included
- ✓Real 24/7 technical support
Not sure which to choose?
For 1–3 of your own websites, the Emprendedor plan is more than enough. To manage client sites or multiple projects, the Webmaster plan is the go-to choice for agencies and freelancers.
Talk to a technician on WhatsApp →Not ready to commit yet?
Try it with the same NVMe infrastructure as the paid plans, no credit card and no fine print. When you're ready, upgrade to a professional plan with a 50% discount.
- ✓ No credit card required
- ✓ Softaculous included
- ✓ Upgrade whenever you want
Frequently asked questions about FreeScout
Does FreeScout work well on mobile?
Yes, according to its documentation it's designed to be 100% mobile-friendly.
Is FreeScout based on a known framework?
Yes, it's built in PHP7 using the Laravel 5.5 framework, giving it a modern, well-maintained codebase.
Launch your project with FreeScout today
Professional hosting with Softaculous, real technical support and a 60-day money-back guarantee.