Customer Support

Sales Syntax

Live support chat for handling connected visitors in real time from your own site.

About Sales Syntax

What is Sales Syntax?

Sales Syntax Live Help (also known as Crafty Syntax Live Help in some installers) is a live support chat system for websites, designed so operators can handle visitor queries in real time, with automatic invitations and operator management. The original project has reached end of life: its maintainers announced Sales Syntax's discontinuation, so existing installs may keep working but without official support or updates.

Category Customer Support
Needs a database? Yes
Requirements Requires an Apache server or equivalent, PHP compatible with the exact version installed, a MySQL or MariaDB database, and an SSL certificate. As a discontinued application, there's no modern PHP version guaranteed by the project: it's worth testing it on a subdomain before using it in production.
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Use cases

What is Sales Syntax for?

  • Live support chat for handling visitor queries in real time.
  • Sites that want to automatically invite connected visitors to start a chat.
  • Small teams that need to manage several operators from their own panel.

Benefits

Main benefits of Sales Syntax

Live chat with operator management and conversations stored in a database.

Automatic invitations for connected visitors.

Installs as an independent web application on its own domain or subdomain.

Is Sales Syntax right for you?

Is Sales Syntax the right choice for you?

It's a great fit if…

  • You already have an existing Sales Syntax install and just need to migrate it to new hosting.
  • You want a very simple support chat for a small project and accept it won't receive official updates.

It might not be for you if…

  • You need a chat tool with active development and official support — consider Live Helper Chat or Mibew Messenger.
  • You'll be handling sensitive customer data and prioritise the application's long-term security.

Installation

How to install Sales Syntax on your hosting

01

Open your hosting panel

Log into your miHosting professional hosting panel and open Softaculous, the application installer included with every plan.

02

Find Sales Syntax

It installs by uploading the files to a dedicated subdomain or folder (for example, chat.yourdomain.com) and running the web installer with the details of the database created beforehand. Since this is a project with no active maintenance, it's worth testing it in a staging environment first.

03

Configure and go live

Choose the domain, language and admin details. Softaculous creates the database automatically and your install is ready in minutes.

Recommended hosting

Why install Sales Syntax on miHosting

miHosting's professional shared hosting includes Softaculous, PHP and databases already configured, NVMe storage with no artificial limits, free SSL and real technical support if you need help during installation or maintenance of Sales Syntax.

Choose your plan

Install Sales Syntax today

Choose the professional hosting plan that best fits your Sales Syntax project, or try it risk-free with the free plan.

Plus

50% OFF
7.08 $/mo

170 $/yr 85 $/yr — free domain included

  • 15 websites
  • 1 free domain for the first year
  • Unlimited NVMe SSD storage
  • Softaculous — 400+ one-click apps
  • Free, automatic SSL (Let's Encrypt)
  • Free migration included
  • Real 24/7 technical support

Webmaster

50% OFF
8.25 $/mo

198 $/yr 99 $/yr — free domain included

  • 100 websites
  • 1 free domain for the first year
  • Unlimited NVMe SSD storage
  • Softaculous — 400+ one-click apps
  • Free, automatic SSL (Let's Encrypt)
  • Free migration included
  • Real 24/7 technical support

Not sure which to choose?

For 1–3 of your own websites, the Emprendedor plan is more than enough. To manage client sites or multiple projects, the Webmaster plan is the go-to choice for agencies and freelancers.

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  • Softaculous included
  • Upgrade whenever you want
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Frequently asked questions about Sales Syntax

Does Sales Syntax still receive updates?

No. The project has been discontinued by its maintainers; existing installs may keep working but without official support or updates.

Do I need a database for Sales Syntax?

Yes, it uses MySQL or MariaDB to store configuration, messages and chat system data.

Is SSL mandatory?

It's not mandatory to install, but it's highly recommended: a chat tool can handle visitors' personal data and private queries.

Launch your project with Sales Syntax today

Professional hosting with Softaculous, real technical support and a 60-day money-back guarantee.