Vision Helpdesk
Multichannel help desk with ticket billing, an internal team social network and gamification.
About Vision Helpdesk
What is Vision Helpdesk?
Vision Helpdesk is a customer service solution offering several modes: multichannel help desk software, a multi-company help desk (Satellite), and enterprise IT service with ITIL/ITSM modules, managing support via email, web forms, social media, chat and calls on a centralized platform.
Use cases
What is Vision Helpdesk for?
- A business that charges per support ticket (prepaid, postpaid, multi-currency).
- An agency providing support to several different companies (Satellite mode).
- An IT department that needs ITIL/ITSM modules in addition to tickets.
Benefits
Main benefits of Vision Helpdesk
An online ticket manager with automatic email parsing.
Multi-currency ticket billing.
An internal social network for staff collaboration (Blabby).
Help desk gamification to motivate the team.
Is it for you?
Who should use Vision Helpdesk?
Support businesses that need to bill for tickets or serve several different companies from the same platform.
Is Vision Helpdesk right for you?
Is Vision Helpdesk the right choice for you?
It's a great fit if…
- You need to bill for the support you provide, not just manage it.
- You support several different companies from the same install.
- You want ITIL/ITSM modules in addition to a standard help desk.
It might not be for you if…
- You're after a free solution with no license cost (consider osTicket or HESK).
- You only need basic ticket management with no billing or multi-company features.
Installation
How to install Vision Helpdesk on your hosting
Open your hosting panel
Log into your miHosting professional hosting panel and open Softaculous, the application installer included with every plan.
Find Vision Helpdesk
One-click install via Softaculous from the hosting panel; requires a valid Vision Helpdesk license to work.
Configure and go live
Choose the domain, language and admin details. Softaculous creates the database automatically and your install is ready in minutes.
Recommended hosting
Why install Vision Helpdesk on miHosting
miHosting's professional shared hosting includes Softaculous, PHP and databases already configured, NVMe storage with no artificial limits, free SSL and real technical support if you need help during installation or maintenance of Vision Helpdesk.
Choose your plan
Install Vision Helpdesk today
Choose the professional hosting plan that best fits your Vision Helpdesk project, or try it risk-free with the free plan.
Emprendedor
50% OFF118 $/yr 59 $/yr — free domain included
- ✓3 websites
- ✓1 free domain for the first year
- ✓Unlimited NVMe SSD storage
- ✓Softaculous — 400+ one-click apps
- ✓Free, automatic SSL (Let's Encrypt)
- ✓Free migration included
- ✓Real 24/7 technical support
Plus
50% OFF170 $/yr 85 $/yr — free domain included
- ✓15 websites
- ✓1 free domain for the first year
- ✓Unlimited NVMe SSD storage
- ✓Softaculous — 400+ one-click apps
- ✓Free, automatic SSL (Let's Encrypt)
- ✓Free migration included
- ✓Real 24/7 technical support
Webmaster
50% OFF198 $/yr 99 $/yr — free domain included
- ✓100 websites
- ✓1 free domain for the first year
- ✓Unlimited NVMe SSD storage
- ✓Softaculous — 400+ one-click apps
- ✓Free, automatic SSL (Let's Encrypt)
- ✓Free migration included
- ✓Real 24/7 technical support
Not sure which to choose?
For 1–3 of your own websites, the Emprendedor plan is more than enough. To manage client sites or multiple projects, the Webmaster plan is the go-to choice for agencies and freelancers.
Talk to a technician on WhatsApp →Not ready to commit yet?
Try it with the same NVMe infrastructure as the paid plans, no credit card and no fine print. When you're ready, upgrade to a professional plan with a 50% discount.
- ✓ No credit card required
- ✓ Softaculous included
- ✓ Upgrade whenever you want
Frequently asked questions about Vision Helpdesk
Does Vision Helpdesk require paying for a license?
Yes, according to Softaculous it needs a valid license key to install and run, unlike other free options in this category.
Is Vision Helpdesk good for supporting several different companies?
Yes, it offers a 'Satellite' mode specifically built for agencies supporting multiple companies from the same platform.
Launch your project with Vision Helpdesk today
Professional hosting with Softaculous, real technical support and a 60-day money-back guarantee.